RIVR Tech Internet Privacy Policy
RIVR Tech (hereinafter “our,” “us,” or “we”) is committed to respecting and protecting the privacy of our customers. Protecting your private information or Personally Identifiable Information is our priority. This Privacy Policy explains the types of personal information we collect, and how we collect, use, maintain, protect, and share this information. This Privacy Policy also tells you about the rights and choices you may have when it comes to your personal information.
This Privacy Policy applies to the information we collect when you use or interact with our products, services, and network (“Services”), including https://rivrtech.net/ (the “Website”), but it is not exclusive to it. By using our Services or the Website, you consent to the data practices described in this Privacy Policy.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information. Your continued use of our Website and broadband Services constitutes acceptance of our privacy practices.
Definitions
- Personal Identifiable Information or “personal information” refers to any information that can be used to identify a specific individual. This includes information that is directly linked to a person, such as their name, date of birth, social security number, or email address, as well as information that can be used to identify them indirectly, such as their physical characteristics, biometric data, or online identifiers like IP addresses or device identifiers.
- Allowable Tracked Information refers to the specific types of data that a website or application is permitted to collect, use, and share with third parties. Examples of allowable tracked information that a website or application may collect and use could include: User behavior data, such as website usage patterns, search history, or clickstream data; location data, such as GPS data or IP address; demographic information, such as age, gender, or occupation; contact information, such as email address or phone number; or financial information, such as credit card numbers or payment information.
- Third Parties refer to any entity that is not directly affiliated with us or our Website that is collecting or processing user data. This can include companies that provide services or products to us, analytics providers, or other third-party service providers. Examples of third parties that may be involved in the collection and processing of user data include: Analytics providers that collect data on user behavior and provide insights to the organization, or payment processors or financial institutions that process transactions and collect payment information, etc.
- Cookies refer to text files placed on a computer, mobile phone, or other device used to navigate the internet. Cookies transmit information back to the website’s server about the browsing activities of the user and may also be used to collect and store information about your preferences after you visit a website.
We may collect personal information from you when you interact with our Website or use our online services. The types of information we may collect include:
- Personal identification information (such as name, email address, phone number)
- Usage data (such as IP address, browsing activity, device information, location data)
- Contact information (such as address, email, phone number)
- Cookies and similar technologies
When you visit our Website, you may provide us with two types of information: personal information that you knowingly choose to disclose that is collected on an individualized basis, and website use information collected on an aggregate basis as you and others browse our Website.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect allowable tracked information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website.
- Information about your device and internet connection, including your IP address, operating system, domain names, access times, and browser type.
We use this allowable tracked information to operate the Website, maintain the quality of the Website, and assess Website usage.
You may also be required to provide certain personal information to us when you elect to use certain products or services by (a) registering for an account, (b) entering a sweepstake or contest sponsored by us or one of our partners, (c) signing up for special offers from selected third parties, (d) sending us an email message, and (e) submitting your credit card or other payment information when ordering and purchasing products and services.
We retain customer information for such periods of time as required by law or regulation or as reasonably necessary to provide services.
We collect and use your personal information for the following purposes:
- Providing and improving our Website and online services
- Personalizing your experience on our Website
- Communicating with you, responding to inquiries, and providing customer support
- Analyzing website usage and trends to enhance our offerings
- Developing and delivering targeted advertising and promotional materials (with your consent where required)
- Detecting and preventing fraud or security breaches
- Complying with legal obligations and protecting our rights
We do not share customer information with third parties except as described below. We do not sell, rent, or lease our customer lists to third parties.
We may share allowable tracked information with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. This information will not include personal information. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We may share your personal information with third parties in the following circumstances:
Service Providers: We engage trusted service providers to assist us in operating our Website and providing online services. These third-party providers have access to your personal information and are contractually obligated to use it solely for the intended purpose.
Legal Compliance: We may disclose your information when required by law, court order, or to comply with a legal process or government investigation. We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend our rights or property; and/or (c) act under exigent circumstances to protect the personal safety of users or the public.
Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, provided that the recipient agrees to adhere to this Privacy Policy.
With Your Consent: We may share your information with third parties if you give us explicit consent to do so.
The Website may use “cookies” to personalize your online experience. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. One of the primary purposes of cookies is to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize website pages or register with our Website or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, etc. When you return to the same website, you can easily retrieve the information you previously provided.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or our Website.
From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, we may receive a notification when you open an email from us or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by clicking the “Unsubscribe” button at the bottom of the email. Alternatively, you can contact us at (910) 537-6554 or rivrsupport@lumbeeriver.com, and we will remove you from future mailings.
If you choose to correspond with us through email, we may retain the content of your email messages along with your email address and our responses. We also may send automated messages to you pertaining to your account, such as billing invoices and other notices. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail or telephone. We ask that you not provide us with confidential information such as social security or account numbers through unsecured email. You may also contact us by phone, U.S. mail, or by visiting our location.
We have implemented reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We require all personnel to protect the privacy of all forms of customer communications and individual customer records.
We secure all customer personal information from unauthorized access, use, or disclosure with Secure Sockets Layers protocol (SSL). This technology encrypts, or scrambles, your information so it’s virtually impossible to read by anyone other than employees at our company. SSL technology secretly encodes information that is being sent over the Internet between your computer and our website, helping to ensure that the information remains confidential.
We use SSL protocol to protect your personal information when you interact with a third-party website (such as when making a payment). Once the data is transmitted, the third party’s policies will govern the protection of your personal information.
We strive to take appropriate, commercially acceptable security measures to protect against unauthorized access to or alteration of your personal information. While we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) security, integrity, and privacy of information and data exchanged between you and us through this Website cannot be guaranteed; and (c) no method of transmission over the internet, or method of electronic storage is one hundred percent secure. Any transmission of information over the internet is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website by any person or entity.
Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
We do not provide services to children, as defined under applicable law. Our Website is not targeted or marketed to children. We respect the privacy of your children, and we comply with the practices established under the Children’s Online Privacy Protection Act. We do not knowingly collect or retain personally identifiable information from children. If you believe that a child has provided their information to us through our Website or Services, please contact us so that we can take steps to delete it.
You have certain rights related to your personal information, including the right to access, update, and delete your data. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.
We reserve the right to change, modify, or update this Privacy Policy at any time without notice. In the event of any modification, we will post the changes in this Privacy Policy so that you will always know what information we are gathering and how we might use that information. Accordingly, you should periodically visit this page to determine the current Privacy Policy to which you are bound. We will notify you of any material changes via written, electronic, or other means. If you continue to use the service following the notice, we will consider that as acceptance of the change.
If you have any questions or concerns regarding this Internet Privacy Policy or your personal information, please contact us at:
RIVR Tech
6090 Hwy 711 W
Pembroke NC 28372
(910) 537-6554